Thema "Moving out of Germany" in Archiv_Kabel

Moving out of Germany

zfe — Thu, 07 Nov 2019 18:22:57 GMT

Hi,

Currently I have a cable internet contract that normally ends in May 2020. But I am moving out of Germany much earlier than I was expecting. I will be leaving at the end of January, and I would like to cancel my internet accordingly.

Can you please help me with the steps?

And also to which address should I send the modem towards the end of January?

Thanks

Edit: @zfe thread moved to right board. Lars

Re: Moving out of Germany

Thomas — Fri, 08 Nov 2019 06:24:30 GMT

Hi zfe,

let's take a look. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

Re: Moving out of Germany

zfe — Fri, 08 Nov 2019 06:37:46 GMT

Hi Thomas, details sent.

Thanks

Re: Moving out of Germany

zfe — Sun, 10 Nov 2019 15:45:01 GMT

Hi, was anybody able to check this? I still couldn't get a reply.

Thanks

Re: Moving out of Germany

Tina — Mon, 11 Nov 2019 06:06:57 GMT

I sent you a private message.

Best regards

Tina