Thema "Trap contract: Be careful about the cheaters" in Archiv_Kabel

Trap contract: Be careful about the cheaters

qurb — Sat, 02 Nov 2019 21:51:29 GMT

Hello, I have already posted a thread complaining about a call claiming to be a vodafone quality assurance. Today, I have received extra vodafone contract with different customer number. I have now 2 routers 😉

I wonder, how that person knew all my details. Either that person is from vodafone or online contract providers or from DHL, or a true devil because he was knowing all the details of my contract and traped me to return the router, as I am a fresh vodafone customer.

Vodafone must take some action against those maltacktics and cheap strategies of such sales persons.

Re: Trap contract: Be careful about the cheaters

Lars — Sun, 03 Nov 2019 15:19:35 GMT

Hi qurb,

that's not okay, of course. Please send me a private message with the new customer number. I will cancel the order immediately.

Best regards

Lars

Re: Trap contract: Be careful about the cheaters

qurb — Sun, 03 Nov 2019 15:57:35 GMT

@Lars Thank you for the reply. Personal message is sent.

Kindly, remove all my data of this tarpped contract i.e. phone, email, and bank details and send me a confirmtion email.

It will be great, if you share me that who has requested for a contract, i.e. vodafone shop, check24, verivox etc.?

Regards

Re: Trap contract: Be careful about the cheaters

Lars — Sun, 03 Nov 2019 17:57:45 GMT

Hi,

I've revoked the contract. A written confirmation will be sent to you within the next hours by mail. According to the system, the contract was concluded with a shop or retailer.

Best regards

Lars

Re: Trap contract: Be careful about the cheaters

qurb — Sun, 03 Nov 2019 18:19:09 GMT

@Lars Thank you for the reply. If vodafone take some legal actions against that shop, I will be happy to be a witness of this cheating.

Anyways, thank you for the support. I guess, it is due to the huge bonuses by vodafone to the sellers. If it is a direct benefit to the end customers, then this cheating could be discouraged.

Kind regards and have a happy time @Lars !

Re: Trap contract: Be careful about the cheaters

Tina — Mon, 04 Nov 2019 19:27:58 GMT

You're welcome . As your request is solved, I will close this thread now.

Best regards
Tina