Thema "Kabel internet speed downgrade" in Archiv_Kabel

Kabel internet speed downgrade

drudgebay — Thu, 24 Oct 2019 13:36:31 GMT

Hi Guys,

My Vodafone kabel connection was supposed to be downgraded to another speed after 1 year of my contract (This is why I opted in the first place). I have called several times to customer service for the same. However, since 2 months I am paying double of what I wanted to pay because of this. Please, can someone take a look?

Please DM for kunndernummer and other information.

Re: Kabel internet speed downgrade

Tina — Fri, 25 Oct 2019 07:07:36 GMT

Hello drudgebay,

welcome to our community. Nice to see you.

For a closer look send me the following informations in a private message:

full name

date of birth

address

customer number

Write a short reply here afterwards.

Best regrads

Tina

Betreff: Kabel internet speed downgrade

Tina — Fri, 25 Oct 2019 10:06:35 GMT

Thanks for the pn.

I now take care the change to Red Internet & Phone 50 Cable for 29,99 €. You will get the order confirmation by mail.

Best regards

Tina