Thema "Betreff: hallo, sprechen sie englisch, bitte? questions about kabel contract" in Archiv_Kabel

hallo, sprechen sie englisch, bitte? questions about kabel contract

Nalaigh — Tue, 22 Oct 2019 22:48:45 GMT

hallo,

i have a few questions about my kabel contract with kabel deutschland....

1. I wanted to verify the contract termination date

2. i am moving from Germany 3 months before my contract ends. how would this work with payment for that time period?

vielen dank!

Betreff: hallo, sprechen sie englisch, bitte? questions about kabel contract

reneromann — Wed, 23 Oct 2019 00:27:59 GMT

The 3 months period for moving to a location where the contractually agreed services cannot be fullfilled starts by the day you move (in case your movement notice is received prior to moving) or the day your notice is received (in case you notice VF after moving). Please note that it might be necessary to provide official proof -and- that it doesn't matter if the new address is within Germany or not.

In this case with the premature cancellation, your contract is ended 3 months after either your movement date (notice received before moving) or 3 months after your notice is received (notice received after moving).

If you cancel your contract regularly, it's ending at the day that the contractual term ends - no additional proof needed.

In both cases, it's the easiest way if you let open your bank account in order for VF to be able to deduct any fees from your bank account.

And keep in mind to send back any rental devices in time.

Re: hallo, sprechen sie englisch, bitte? questions about kabel contract

Thomas — Wed, 23 Oct 2019 07:17:19 GMT

Hi Nalaigh,

if you leave Germany, the contract can be terminated prematurely with a period of 3 months. The period begins with the day of the move.

Regards

Thomas