Thema "Re: Speed downgrade after 1 year of contract" in Archiv_Kabel

Speed downgrade after 1 year of contract

onuryilmaz — Thu, 17 Oct 2019 13:06:18 GMT

I have Vodafone 500 Cable at my home and this is my 13th month of the contract. I would like to downgrade my speed to a lower fare. Can you help me with the process?

Re: Speed downgrade after 1 year of contract

Thomas — Thu, 17 Oct 2019 19:17:21 GMT

Hi onuryilmaz,

you've come to the right place. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

Re: Speed downgrade after 1 year of contract

onuryilmaz — Fri, 18 Oct 2019 15:42:22 GMT

Hi Thomas,

Thank you for your response, I have just sent you a private message.

Re: Speed downgrade after 1 year of contract

Thomas — Fri, 18 Oct 2019 16:45:32 GMT

Hi onuryilmaz,

what bandwidth would you like to switch to?

Regards

Thomas

Re: Speed downgrade after 1 year of contract

onuryilmaz — Sun, 20 Oct 2019 13:55:51 GMT

I would like to switch to Red Internet & Phone 50 Cable.

Re: Speed downgrade after 1 year of contract

Thomas — Mon, 21 Oct 2019 07:21:25 GMT

Hi onuryilmaz,

is done. You will also get a confirmation.

Regards

Thomas