Billing account - I paid -by accident- more money ~

Nikolaidisdd — Thu, 12 Sep 2019 11:53:46 GMT

Hey there Community.
Recently I paid my last Vodafone bill but unfortunately I paid a little bit more! The amount of money I had to paid was 19,99€ but I paid about 27€. This happened because I have some saved templates and I forgot to change the price.

What will happen with these 7€+- that I send? Will it get auto-remove from the next bill?

Thank you in advance, Dimitris

Re: Billing account - I paid -by accident- more money ~

Lars — Mon, 16 Sep 2019 11:52:27 GMT

Hi Dimitris,

correct, a credit is then automatically offset against the next invoice. So you don't have to worry. Do you have any further questions?

Best regards

Lars

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Billing account - I paid -by accident- more money ~

Re: Billing account - I paid -by accident- more money ~