Thema "Betreff: cancelation" in Archiv_Kabel

cancelation

hosna — Wed, 11 Sep 2019 14:07:25 GMT

Ich muss meinen Vertrag kündigen. Ich will nur wissen, wie ich das machen kann.
Ich habe die Sim-Karte vor 3 Tagen bestellt.

Betreff: cancelation

Helferlein — Wed, 11 Sep 2019 14:22:54 GMT

@hosna,

möchtest du kündigen (Vertragsende in 24 Monaten) oder widerrufen (kaufmännische Rückabwicklung des Vertrags)

Das ist wichtig

Wenn du widerrufen willst, findest du alle Informationen hier: https://www.vodafone.de/widerrufsrecht.html

Betreff: cancelation

hosna — Wed, 11 Sep 2019 14:24:44 GMT

I want to cancel the contract. I bought pre-paid one, and I don't need it.

can you help me ?

Betreff: cancelation

Mav1976 — Wed, 11 Sep 2019 17:34:52 GMT

Hi @hosna,

Did you get a SIM-card with a CallYa tariff and where did you buy it?

What CallYa tariff did you buy?

Betreff: cancelation

Matthes — Thu, 12 Sep 2019 08:22:32 GMT

Hi hosna,

did you make / sign a contract or buy a prepaid card (CallYa-Karte)?

Greetings,

Matthias
(Moderator)

Betreff: cancelation

hosna — Thu, 12 Sep 2019 08:26:59 GMT

Hi,

I bought and signed a contract for a post-paid sim card from store (unity media) 4 days ago. And I want to terminate it.

Betreff: cancelation

DanyG — Fri, 13 Sep 2019 11:08:49 GMT

Hi hosna,

if you signed a post-paid contract in a store, there is no right of withdrawal. In that case, only a termination after 24 months is possible. The only thing you can do is to ask the coworker in the shop for a withdrawal.

BR,

Dany