Thema "Re: Regarding post not delivered : After termination of contract." in Archiv_Kabel

Regarding post not delivered : After termination of contract.

SnehaNair — Thu, 30 May 2019 13:23:11 GMT

Hello

I am Sneha Nair. I recently initiated a request for contract termination from vodafone kabel internet connection due to address change. I was assured that it has been done.

I already informed the executives about my new address here on this portal.

Yesterday I got a mail that my post was not being delivered, so contact on customer care. I tried contacting them but it was all in german. I am new in germany so my german is not so good.

Please let me know what should I do now. please let me know whether the post was sent to my new address?

Thanks

Re: Regarding post not delivered : After termination of contract.

Tina — Sat, 01 Jun 2019 07:49:26 GMT

Hello SnehaNair,

I'm sorry the confirmation isn't with you yet. I'm sending it to you again.

Best regards

Tina

Re: Regarding post not delivered : After termination of contract.

SnehaNair — Sat, 01 Jun 2019 08:52:44 GMT

Thank you so much.

Please send it to my new address, which I mentioned earlier in your private message.

Regards

Re: Regarding post not delivered : After termination of contract.

Tina — Sat, 01 Jun 2019 11:48:53 GMT

The confirmation is on the to you to the new address.

Best regards

Tina

Re: Regarding post not delivered : After termination of contract.

SnehaNair — Sat, 01 Jun 2019 10:46:29 GMT

Thank you..!!

Re: Regarding post not delivered : After termination of contract.

SnehaNair — Mon, 10 Jun 2019 10:52:47 GMT

Hello

Please refer to the earlier conversations. I havent received the confirmation post till date. Kindly look into the matter.

Re: Regarding post not delivered : After termination of contract.

Tina — Mon, 10 Jun 2019 15:09:13 GMT

I have already sent it twice to your new address. If you send me an e-mail address in a pn, I will send it there.

Regards

Tina

Re: Regarding post not delivered : After termination of contract.

Stephan — Thu, 13 Jun 2019 05:55:12 GMT

Hi,

thanks for the email-address.

You got a mail from us. Please follow the instructrion to verify that address, so that we can send you the confirmation.

Regards

Stephan

Re: Regarding post not delivered : After termination of contract.

SnehaNair — Tue, 30 Jul 2019 10:32:17 GMT

Hello

Can you please confirm my contract termination date. Is it 11.08.2019 as you mentioned earlier?

Kindly confirm.

Thank you

Best regards

Sneha

Re: Regarding post not delivered : After termination of contract.

Thomas — Wed, 31 Jul 2019 05:40:15 GMT

Hi SnehaNair,

on the confirmation is the 31.08.2019. But you will get another letter with the correct date 11.08.2019.

Regards

Thomas

Re: Regarding post not delivered : After termination of contract.

SnehaNair — Wed, 31 Jul 2019 07:28:34 GMT

Hello

Thank You. Can you please add my apartment number in the letter. Last time there was a problem in delivering it because it didnt had my apartment number.

kindly add the apartment number 205 along with the street number as mentioned in the adress registration confirmation.

Thank you

Best regards

Sneha

Re: Regarding post not delivered : After termination of contract.

Thomas — Thu, 01 Aug 2019 05:42:54 GMT

Hallo SnehaNair,

you will receive the confirmation by e-mail. Therefore it is not necessary to include the addition.

Regards

Thomas