How to order MultimediaDosenadapter from Vodafone?

AlexeyV — Thu, 11 Jul 2019 06:15:44 GMT

I checked my address it was cable enabled for 500Mbits.

I received the router, and read instruction.

It is said: if you have: "Kabelanschluss-Dose" then you need to use: "MultimediaDosenadapter".

But I have no such adapter in my box.

So I received the router but have no option to connect it. So Vodafone has to send it to me, but I don't know how to order it.

I tried chat - but help system does not understand me (even when I try to write in German).

Edit @AlexeyV by Matthes (Mod): please pay attention to choose the correct board selection, moved from "Internet, Telefon & TV über DSL"

Re: How to order MultimediaDosenadapter from Vodafone?

pRo-Marco — Sat, 13 Jul 2019 13:22:14 GMT

Hi AlexeyV,

I will send one to your place

Please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco