Thema "Re: Contract Termination Request - Leaving Germany" in Archiv_Kabel

Contract Termination Request - Leaving Germany

Vish — Sat, 27 Apr 2019 15:38:45 GMT

Dear Vodofone,

My working situation has changed and my German residency and work permits will expire on June 30th, 2019. I am requesting to terminate my cable internet services on that date. Can one of the moderators please assist me through that process?

Thanks very much.

Re: Contract Termination Request - Leaving Germany

Nancy — Mon, 29 Apr 2019 10:50:27 GMT

Hello Vish,

Your contract will be terminated in your case with a period of 3 months from the moving date according to the Telecommunications Act. So that we can prepare everything for it, we still need a few data. Please send me your new address, your customer number, name, date of birth and address private message and then report again here in the article.

Best regards

Nancy

Re: Contract Termination Request - Leaving Germany

Vish — Wed, 29 May 2019 17:49:44 GMT

Hi Nancy,

Thanks for your reply. I sent you a private message with the follow-up info.

Best Regards,

Vish

Re: Contract Termination Request - Leaving Germany

Tina — Wed, 05 Jun 2019 06:56:41 GMT

I took care of the termination. You will receive the confirmation separately by mail.

Best regards

Tina

Re: Contract Termination Request - Leaving Germany

Stephan — Mon, 01 Jul 2019 13:33:05 GMT

Hello Vish,

for your information here is the return address:

Vodafone Kabel Deutschland

c/o DHL Paket

Am Tower 222

90475 Nürnberg

Regards

Stephan