Thema "Sicherheitspaket Termination" in Archiv_Kabel

Sicherheitspaket Termination

IrvinJames — Mon, 08 Apr 2019 08:50:41 GMT

Hi,

Myself ***. My Kundennummer is ***.

My address is:

Name: ***

Address: ***

I am having some Sicherheitspaket in my subscription which is included without informing me and some amount is deducted monthly from my account for this. I have no idea how to get rid of this. Can anyone help me with this.

Thanks and regards,

Irvin James Anto

Edit: Please do not post customer data publicly. Post moved to the correct board.

Re: Sicherheitspaket Termination: Kundennummer 132903684

Thomas — Tue, 09 Apr 2019 06:16:46 GMT

Hi IrvinJames,

we can cancel the security package. Send me your customer number, name, date of birth and address in a private message.

After that reply here again.

Regards

Thomas

Re: Sicherheitspaket Termination: Kundennummer 132903684

IrvinJames — Tue, 09 Apr 2019 08:06:11 GMT

Hi Thomas,

I had sent the mentioned details as private message. Kindly do the needful.

Thanks ,

Irvin

Re: Sicherheitspaket Termination: Kundennummer 132903684

Thomas — Tue, 09 Apr 2019 09:46:32 GMT

Hi IrvinJames,

the notice has been processed. You will get a confirmation.

Regards

Thomas

Re: Sicherheitspaket Termination: Kundennummer 132903684

IrvinJames — Fri, 26 Apr 2019 14:06:45 GMT

Hi Thomas,

I got the confirmation as you had informed but again the subscription fee is deducted from my account this month also. Could you please look into it.

Thanks and regards,

Irvin

Re: Sicherheitspaket Termination: Kundennummer 132903684

Tina — Sat, 27 Apr 2019 19:29:55 GMT

Hello IrvinJames,

the abo ends only on 08th of may 2019. So it was also confirmed.

Best regards

Tina