Cancel Mobile & Euro-Flat Tariff

Azab — Wed, 24 Apr 2019 09:25:31 GMT

Hi,

My customer numbers are:
Mobile phone contract
Customer number. ***
Cable Germany
Customer number. ***

I own Vodafone Red L and a Red Internet & Phone 100 Cable contract and I found that I pay 10 euros for "Mobile & Euro-Flat" tariff which probably I do not need. I can not find the option to cancel it; so you could please cancel it for me and tell me why do I have this tariff since I already have Vodafone Red L.

Thanks,

Azab

Edit: @Azab customer numbers deleted.

Re: Cancel Mobile & Euro-Flat Tariff

Grit — Thu, 25 Apr 2019 06:43:43 GMT

Hello Azab,

if you have the Mobile & Euro Flat within the GigaKombi advantage, you cannot deselect it. Otherwise you lose the entire advantage, even with the mobile phone contract. But at the same time you get a credit for the flat rate, so it is free of charge.

Regards

Grit

Thema "Re: Cancel Mobile & Euro-Flat Tariff" in Archiv_Kabel

Cancel Mobile & Euro-Flat Tariff

Re: Cancel Mobile & Euro-Flat Tariff