How to cancel services?

CristianAbabei — Thu, 10 Jan 2019 17:46:12 GMT

Hi!
I would like to cancel my internet contract since I moved back to my home country, and I currently don't rent any property in Germany.

I tried to cancel it by going to one of your stores while I was still in Germany, but they told me to do it online. I sent multiple emails to your services, but they redirected me here.

Please tell me about the right procedure for cancelation.

Kundennummer: xxx

Also, I would like to cancel my phone services as well if it is possible.

Thank you in advance.

Have a nice day!

Edit: Please don't post personal data in public. TY / sent to cable bord

Re: How to cancel services?

Nancy — Fri, 11 Jan 2019 09:31:30 GMT

Hello CristianAbabei,

I would be happy to take a look at your customer data and help you further. Please send me your customer number, name, date of birth and address by private message. I also need your new address and moving date. Please contact me again as soon as you have sent me the data.

Best regards

Nancy

Thema "How to cancel services?" in Archiv_Kabel

How to cancel services?

Re: How to cancel services?