Thema "Leaving Germany - Discontinue internet services" in Archiv_Kabel

Leaving Germany - Discontinue internet services

pramodc — Tue, 19 Feb 2019 13:19:24 GMT

Hello ,

I have to discontinue my internet services since I have to travel back to my country permanently due to an emergency. Please let me know what are the steps that needs to be followed. I can provide the de-registration form on 21st. Please let me know what else is required.

Thanks,

Pramod.

Betreff: Leaving Germany - Discontinue internet services

freilinger — Tue, 19 Feb 2019 14:38:09 GMT

Hello @pramodc ,

since you are leaving Germany, you got a special right to cancel your contract. The cancellation period is three month, though. Vodafone may need a documentary proof of your move and/or your new adress.

Please use the service for relocation: https://kabel.vodafone.de/meinkabel/meine_kundendaten/umzugsservice

More info.

Cheers

Re: Leaving Germany - Discontinue internet services

Thomas — Wed, 20 Feb 2019 17:16:36 GMT

Hi pramodc,

tell us exactly when you're moving also please send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

Betreff: Leaving Germany - Discontinue internet services

pramodc — Wed, 27 Feb 2019 14:13:42 GMT

Hello,

I have already submitted and submitted the URL you provided

Re: Leaving Germany - Discontinue internet services

pramodc — Wed, 27 Feb 2019 14:14:45 GMT

Hi Thomas,

All details requested by you has been sent via a private message

Betreff: Leaving Germany - Discontinue internet services

Thomas — Fri, 01 Mar 2019 06:27:17 GMT

Hi pramodc,

the notice was already processed and confirmed on 22.02.2019. The contract ends on 29.05.2019.

Regards

Thomas