Thema "Re: DHL Package not delivered" in Archiv_Kabel

DHL Package not delivered

falcon11 — Sat, 09 Feb 2019 06:06:11 GMT

My package is not delivered by DHL as it's a commercial building and the company name was missing in the address.

How do I update the address and request for a re-delivery?

Re: DHL Package not delivered

Billy — Sun, 10 Feb 2019 14:05:03 GMT

Hello falcon11,

I'd like to take a look at it. Please send me your customer information (customer number, name, address and date of birth of the contract owner) by private message. Please let me know here in the post when you have sent the message.

Regards Billy

Re: DHL Package not delivered

falcon11 — Sun, 10 Feb 2019 14:39:34 GMT

Hi Billy,

I have sent you a message.

Regards.

Re: DHL Package not delivered

Stephan — Mon, 11 Feb 2019 16:04:36 GMT

Hi falcon 11,

we have forwarded your request to our logistics department. They will then take care of reshipping the device to your company address.

Regards

Stephan

Re: DHL Package not delivered

falcon11 — Wed, 13 Feb 2019 13:02:32 GMT

Hi Stephan,

I wanted to know if there's an update on the delivery. The packet has been retuned back to Vodafone by DHL.

Best regards.

Re: DHL Package not delivered

Thomas — Fri, 15 Feb 2019 06:20:00 GMT

Hi Tanay,

the shipment took place yesterday. The hardware should be delivered within the next days.

Regards

Thomas