Thema "Betreff: [English] Contract Cancellation (leaving Germany)" in Archiv_Kabel

[English] Contract Cancellation (leaving Germany)

albertliu — Mon, 28 Jan 2019 13:19:12 GMT

Hi there,

I will be leaving Germany at the end of the month and would like to cancel my internet contract

I have the abmeldung ready.

Please let me know how to proceed.

Thank you!

Albert

Betreff: [English] Contract Cancellation (leaving Germany)

freilinger — Mon, 28 Jan 2019 14:16:10 GMT

Hey @albertliu ,

since you are leaving Germany, you got a special right to cancel your contract. The cancellation period is three month, though. Vodafone may need a documentary proof of your move and/or your new adress.

Please use the service for relocation: https://kabel.vodafone.de/meinkabel/meine_kundendaten/umzugsservice

More info.

Cheers

Re: [English] Contract Cancellation (leaving Germany)

Thomas — Tue, 29 Jan 2019 10:44:41 GMT

Hi albertliu,

we can help you with your cancellation. Send me your customer number, name, date of birth and address in a private message.

Then please reply again here in the post.

Regards

Thomas