Thema "Betreff: Awful WiFi" in Archiv_Kabel

Awful WiFi

fotoramic — Thu, 18 Oct 2018 19:47:46 GMT

Hi, can someone tell me how many times do I have to contact Vodafone to get a working internet ?
Have restored and restarted my router countless times, have it exchanged once nothing helps...
Anyone at Vodafone have heard that it’s 21 century and that they should change the routers that are at least 2-3 years old, not a decade old ?... ( of course normal company wouldn’t use even 2-3 year old routers but here we are speaking about Vodafone )
P.S how smart are the workers at Vodafone if they gave me an router that has 100mb connection ( Ethernet ) to my 400mb data plan ?....!!!!!!
Will someone fix this issue ?!!!

Betreff: Awful WiFi

seelo2010 — Thu, 18 Oct 2018 22:11:54 GMT

How is the Typ/Name from our device?

Betreff: Awful WiFi

fotoramic — Sat, 20 Oct 2018 22:27:01 GMT

Hey 🙂 so it’s CBN Model:CH7466CE

P.S
The speed on 2.4 band is unusable and the only way I get any usable speed, on 5 band ( close to the one I’m paying ), is by fixing all the default settings, and no I haven’t messed it all up because of change of settings, because the problems persisted from the day 1....

Re: Awful WiFi

Lars — Tue, 23 Oct 2018 15:55:50 GMT

Hi fotoramic,

we're already talking about the contract you just moved to or another one? There is currently a 200er bandwidth available. How is the connection via LAN?

Best regards

Lars

Betreff: Awful WiFi

fotoramic — Tue, 23 Oct 2018 18:43:21 GMT

We are talking about all the time I’ve had Vodafone in Germany 🙂
The lan is awful but at least a bit more stable ( not stable, just a bit better than WiFi )
And if I’m not wrong then router supports only 100mb lan , that’s just Vodafone that offers 200mb net and makes me pay for that but gives a decade old 100mb router 🙂

Betreff: Awful WiFi

pRo-Marco — Mon, 29 Oct 2018 14:57:57 GMT

Hi fotoramic,

the modem supports Gigabit through LAN. It seems like the connected Hardware doesn't or the connected cable doesn't. Did you replace that for a test?

There are over 40 WiFis in your direct neighbourhood. That's the reason why there is a bad connection with 2,4GHz. You should use 5GHz in this case.

Kind regards

Marco

Betreff: Awful WiFi

fotoramic — Mon, 29 Oct 2018 15:14:52 GMT

Just checked all rooms through the whole apartment, and it’s nowhere close to 40 WiFis :D, I’m not living in a business center. Max I’ve found was in farthest room upper corner, 12 WiFis, normally it’s like 6-9 WiFis so that’s definitely not the problem, in my old apartment there were max 6 WiFis but the problem still persisted so that’s not the case, but if you still think I’m wrong then here’s the best thing, 2.4GHz works better than 5GHz ( it’s still awful but more stable ) and no , all of the 12 WiFis aren’t on 5GHz, and why does my 5 year old router work without any problems ?, yep it’s slow but stable ( the 5 year old Asus router I have )

About the 100mb Connection, I will check that other day, but I’m that case you might be right so sorry for that 🙂

Betreff: Awful WiFi

pRo-Marco — Thu, 01 Nov 2018 14:27:45 GMT

Hi fotoramic,

there some WiFis with same SSID, f.e. the Hotspots. From your experience we should replace the router for free. Is that okay for you?

Kind regards

Marco

Betreff: Awful WiFi

fotoramic — Thu, 01 Nov 2018 15:18:58 GMT

Some WiFi’s with the same ID is like 30 WiFi’s with the same ID ? 😄 it’s nowhere close the 40 WiFi’s you’ve mentioned previously 🙂
So the router already was exchanged previously and nothing was fixed with that. Maybe the problem is that we have a bit to much devices in our household but even the cheapest peace of **** should be able to work with around 20 devices.
You don’t have a updated version of this router?, one that works and doesn’t have to be exchanged all the time ?... Because just wasting mine, you’re and other people time with exchange just to get the same problem again isn’t the best idea in my opinion...

Betreff: Awful WiFi

pRo-Marco — Wed, 07 Nov 2018 08:03:45 GMT

Hi fotoramic,

at this moment there are exactly 26 WiFis (2,4 and 5GHz combined). There were 44 on the previous check. Your modem alone emits 4 WiFis

However when we did replace the modem in the past an the WiFi did not change to better quality, there is nothing we can do at this point. It is a standard-modem with regular performance. If you want a better WiFi you can use your own router instead of the given one or you can use a router behind the bridged cable-router as WiFi-accesspoint.

Kind regards

Marco

Betreff: Awful WiFi

fotoramic — Fri, 09 Nov 2018 00:35:24 GMT

So it’s probably my English because I just red all the messages and noticed that we are probably speaking about two different problems 🙂
My problem isn’t related to to many WiFi’s 🙂
My problem is that
#1 sometimes the router just cuts off WiFi, I’m even unable to find it if I’m next to it
#2 sometimes I have a perfect WiFi signal or almost perfect but there is no internet coming through it
#3 and sometimes it does both of these things together, firstly internet gets cut off, then there are no 5gHz network and then the whole WiFi goes down

That shouldn’t be a problem that’s related to to many WiFi’s ... 🙂

Betreff: Awful WiFi

pRo-Marco — Wed, 14 Nov 2018 15:22:43 GMT

Hi fotoramic,

you were talking about the bandwidth through WiFi all the time an not about disconnects

I'm not sure what's the main problem. So we replaced your modem and it shows the exact same behaviour like the previous one. The connection looks good. In my opinon the reason is the used device. Did you check a different one?

Kind regards

Marco

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fotoramic — Tue, 20 Nov 2018 15:58:55 GMT

If you’re asking me then I think that now there are more problems than with previous router ... the devices that are having problems are iPhone 7 Plus, iPhone X, iPad Pro ( 2nd gen ), Apple TV, and I’ve tested the WiFi with friends windows PC ( some old one ), and pretty old Android phone , they also had the problem 🙂

Betreff: Awful WiFi

fotoramic — Tue, 20 Nov 2018 15:59:54 GMT

Forgot to mention, the problem persisted through different iOS versions and we always use only latest official stable iOS versions 🙂

Betreff: Awful WiFi

ERFD — Mon, 26 Nov 2018 07:35:22 GMT

Hello fotoramic,

how many neighboring foreign WLAN networks are there in your area? If the WLAN connection breaks down, does it break off simultaneously on all devices in the household? On which frequencies are you currently connected?

Best regards Fred

Betreff: Awful WiFi

fotoramic — Wed, 05 Dec 2018 16:33:49 GMT

I have no idea how many ay wlans have neighbors and I don’t have to time to check that. The wlan goes down on everything at the same time ( sometimes some devices are online 5-10 min more because they done know that the router is down again 😄 ) that Includes , all iPhones, iPads, Apple TVs, iRobot, even a printer ... everything goes down sometimes as i said, there is a strong connection but no internet access sometimes the internet access goes down and after couple sec the WiFi isn’t discoverable on any device even 5cm from router 🙂 normally everything is back within a hour or a bit more 🙂 but it’s another couple minutes until devices reconnect automatically...

Betreff: Awful WiFi

ERFD — Tue, 11 Dec 2018 12:26:54 GMT

Hello fotoramic,

how you determine how many WLAN networks there are in the neighbourhood is quite simple 😉 You go to IPhone under Settings and then WLAN. And then you count all receivable networks except yours. Maybe they influence the reception.

Best regards Fred

Betreff: Awful WiFi

fotoramic — Wed, 12 Dec 2018 07:13:59 GMT

The WiFi just went down again, firstly all devices that were connected to 5ghz and then after a hour or so the 2.4 ghz WiFi went down too. The signal was good in both modes, the intersect just wasn’t being delivered. And after a while the WiFi wasn’t even seeable as in all previous times 🙂
At the moment I was unable to find my WiFi’s I checked all neighbor WiFi’s and there was 5 WiFi’s 🙂 after around 15 mins when my WiFi was back up and working fine there was 7 WiFi’s 🙂

Betreff: Awful WiFi

Claudia — Sun, 16 Dec 2018 13:48:22 GMT

Hello fotoramic,

that's a rather unusual problem. I made a task for an internal specialists department with all the information you gave us, maybe they have an idea what might be the source of that.

Kind regards

Claudia

Betreff: Awful WiFi

fotoramic — Mon, 17 Dec 2018 07:47:29 GMT

Ok, and what does that mean to me ?, got some news, of course I’m paying for an unexisting internet because 40-50% of the time it’s down so that already nice but now I’ve noticed another thing, sometimes it’s super slow for coupe hours, I’ve made a Speedtest and the results were nice 5-6 Mbps and I’m paying 39.99 for that monthly, really ?!!!!!