Thema "Re: Still Being Billed" in Archiv_Kabel

Still Being Billed

gomi57 — Tue, 08 Jan 2019 20:23:57 GMT

On behalf of Mrs *** (fon ***, you STILL have an outstanding bill to her even though she returned her TV box a year ago. She returned it because she hadn't had TV since the summer of 2016 and you refused to send a technician out to her house to fix it. The current bill has to be wiped clean.

Edit: Please be more careful with other people's data. We have now deleted all private data, including the attachment. Please do not post them publicly any more. Board adapted

Re: Still Being Billed

Grit — Wed, 09 Jan 2019 16:13:21 GMT

Hello gomi57,

has Mrs. A. reported the interference? Did Mrs A. properly terminate the contract? Or was the device simply returned?

I am afraid there is not much we can do here if Mrs A. has unilaterally regarded the contract as terminated. Apart from that, we lack all the information on the case.

Rergards

Grit