Thema "Re: Thank you" in Archiv_Kabel

Please, need help cancelation

gstayfun — Sun, 16 Dec 2018 23:31:41 GMT

I am sorry writen this in English but I need help. November 22 2018 I sent cancelation letter to with senden number to Vodafone and Kabel Deutshland, I would like to cancel My TV kabel internet March 30 2019. I still did not get no response. I am moving back to Amerika and I would lile to cancel my contract. plaease, any one can help me Thank you.

Cancellation

gstayfun — Sun, 09 Dec 2018 16:57:15 GMT

I am sorry to say this in english. I am leaving Germany to return to South Dakota USA. I would like to cancel my phone and I already have a letter to Vodafone, canceletion letter at November 22 2018 with sendunnumbe I want to cancel February 2019 which I gave three months notice. Please, can you help me?

Thank you

Edit: Please don't release personal data in public. Deleted attach.

Betreff: Cancellation

reneromann — Sun, 09 Dec 2018 23:22:38 GMT

If it is a landline, you'll have to pay for 3 additional months from the day you leave Germany or the day your cancellation in received by Vodafone - the later of the two counts.

For mobile contracts: There is no right to prematurely cancel the contract as you can still use the contract abroad as contractually agreed (this includes roaming fees)...

Re: Cancellation

Anett — Wed, 12 Dec 2018 13:50:24 GMT

Hello gstayfun,

the question is, exactly when are you moving to?

Regards

Anett

Re: Please, need help cancelation

Thomas — Thu, 20 Dec 2018 07:05:06 GMT

Hi gstayfun,

you've come to the right place. Send me your customer number, name, date of birth and address and in a private message

Then you reply again here in the post.

Regards

Thomas

Re: Please, need help cancelation

Jojo111 — Mon, 24 Dec 2018 16:37:35 GMT

Please do not open more threads to the same issue @gstayfun

Re: Please, need help cancelation

gstayfun — Wed, 26 Dec 2018 16:48:07 GMT

I would like to know, who are you, and how can you make a decision do not open my message, I am living Germany, and back to USA,

Re: Cancellation

gstayfun — Wed, 26 Dec 2018 18:11:35 GMT

I am sorry for late respond I was really busy about moving and finding new house and all other paper works. ***I am ieaving Germany, March 2019 Thank you, for help.

personal data removed

Re: Please, need help cancelation

Thomas — Fri, 28 Dec 2018 13:28:12 GMT

Hi gstayfun,

you already reported the move. The cancellation has been processed and the contract ends on 28.02.2019. You have received a confirmation by mail.

Regards

Thomas

Re: Thank you

gstayfun — Sun, 30 Dec 2018 15:30:45 GMT

Thank you very much Thomas, for your ttime and help. Happy new year

Re: Thank you

Grit — Wed, 02 Jan 2019 10:31:52 GMT

Hello gstayfun,

we also wish you a happy new year. Do you have any questions or can we close the post?

Regards

Grit