Thema "Packet much zustellbar email" in Archiv_Kabel

Packet much zustellbar email

Angryone1 — Thu, 13 Dec 2018 18:55:20 GMT

Hello, we got mail that our post is not delivered and to let Vodafone know if we change it. And here is problem, we did not change address and our bill for December became on our address. And on bill is for hole December and we got letter on 01.10.2018. that our contract will end on 21.12.2018. So I have a lot questions. How our bill come to our address and other mail does not? Why we paying for whole month when we have end of contract on 21.12.2018.? Ty

Re: Packet much zustellbar email

Anett — Mon, 17 Dec 2018 19:25:19 GMT

Hello, Angryone1,

what kind of package would come to you? The invoices are always created by the system for the whole month. Unfortunately, the system cannot consider any cancellation. The amount paid too much will be refunded with the next invoice run.

Regards

Anett