https://forum.vodafone.de/t5/Archiv-Kabel/Language-barrier-trying-to-pay-in-time/m-p/1798589#M287032 <P>I do not speak German so this has been EXTREMELY difficult to get assistance.&nbsp; I cannot get through the phone prompts, as there is no option to switch to English.&nbsp; My bank account info changed and I am trying to pay my bill before my internet is turned off.&nbsp; I sent money yesterday to a Vodafone IBAN that someone with broken English was able to give me, but I hope it went through and is correct.&nbsp; 13380700590045335700</P> Tue, 20 Nov 2018 08:27:49 GMT AliDJ 2018-11-20T08:27:49Z https://forum.vodafone.de/t5/Archiv-Kabel/Language-barrier-trying-to-pay-in-time/m-p/1798589#M287032 <P>I do not speak German so this has been EXTREMELY difficult to get assistance.&nbsp; I cannot get through the phone prompts, as there is no option to switch to English.&nbsp; My bank account info changed and I am trying to pay my bill before my internet is turned off.&nbsp; I sent money yesterday to a Vodafone IBAN that someone with broken English was able to give me, but I hope it went through and is correct.&nbsp; 13380700590045335700</P> Tue, 20 Nov 2018 08:27:49 GMT https://forum.vodafone.de/t5/Archiv-Kabel/Language-barrier-trying-to-pay-in-time/m-p/1798589#M287032 AliDJ 2018-11-20T08:27:49Z https://forum.vodafone.de/t5/Archiv-Kabel/Language-barrier-trying-to-pay-in-time/m-p/1798928#M287033 <DIV style="font-family:Arial;font-size:13px;color:#000000;"><P><SPAN>Hi AliDJ,</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>welcome to our Community.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Yes, that's the IBAN for cable contracts. If you have a new bank account, you can change it in your customer portal.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Regards</SPAN></P><P><SPAN>Stephan</SPAN></P></DIV> Tue, 20 Nov 2018 14:35:52 GMT https://forum.vodafone.de/t5/Archiv-Kabel/Language-barrier-trying-to-pay-in-time/m-p/1798928#M287033 Stephan 2018-11-20T14:35:52Z