Thema "Re: Modem" in Archiv_Kabel

Modem

Jaraczk — Fri, 10 Aug 2018 11:47:55 GMT

Hi. I tried to call the Hotline 3times but they can not hear me, but if I call someone else I don’t have such problems.
So I went to Vodafone shop about 1 week ago to make a contract for the Internet. I told them that I’m going for vacation for 3weeks so I won’t be home, so I asked if the papers and everything can be sent after 3 weeks, they said it is ok. But now I see on my email that the router has been sent already, so what is going to happen if I don’t take it from the post? Is it going to be sent back? What should I do in this situation?

Jakub

Edit: @Jaraczk thread moved to right board

Re: Modem

Thomas — Fri, 10 Aug 2018 16:01:47 GMT

Hi Jaraczk,

i'm trying to help you. Please send me your customer number, name and address in a private message.

Please report back here after sending your private message.

Regards

Thomas

Betreff: Modem

Jaraczk — Mon, 13 Aug 2018 10:57:15 GMT

I sent you Information

Betreff: Modem

Andre — Tue, 14 Aug 2018 08:48:42 GMT

Thanks for your PM.
Since we are talking about a DSL-contract, i will take care of your request from now on.
I've already answered via PM.

This contract was ordered without a specific delivery/activation date , this means as soon as possible.

I can resend you the router, but this makes only sense if you are present.

Just answer my PM with the few infos i asked for.
Best regards & a happy vacation.

Andre