Thema "Re: Details of contact, ending contract" in Archiv_Kabel

Details of contract, ending contract

MariaV — Tue, 17 Jul 2018 08:25:11 GMT

I'm not sure if my contract would terminate by itself or I have to terminate it. In such a case how can I terminate it? Thanks

Betreff: Details of contract, ending contract

Der Ritter — Tue, 17 Jul 2018 08:44:27 GMT

It might be ever so helpful if you would let the community know what kind of a contract you have. 😉

Generally it can be said however that Vodafone contracts do noit have an automated expiration date, but require your action. In order to terminate the contract you need to send in a written notification of cancellation no later than three months before the "end date" (in terms of fulfillment of the agred-on duration).

If you fail to do (or don't do so in time), the contract will normally be extended for another 12 months period.

Betreff: Details of contract, ending contract

MariaV — Tue, 17 Jul 2018 09:38:49 GMT

Originally it was for two years, is complicated for me to understand the details, my german is not that good. These are the details: Vertragsbeginn: 26.10.2016 Frühestmögliches Vertragsende: 26.10.2018 Letztmöglicher Kündigungseingang bis: 02.08.2018

So, where should I send the letter?

Re: Details of contact, ending contract

Stephan — Tue, 17 Jul 2018 12:56:43 GMT

Hi MariaV,

welcome to our Community.

Usually our contracts do not automatically expire. As a rule, the contracts must be terminated by the customer in writing.

Since you posted in the forum for cable products, I assume that you also have a cable contract. You can send your cancellation via the contact form.

Regards

Stephan

Re: Details of contact, ending contract

MariaV — Tue, 17 Jul 2018 14:09:35 GMT

Dear Stephan,

I found the formular. Thanks for your help!

Re: Details of contact, ending contract

Stephan — Tue, 17 Jul 2018 18:58:54 GMT

Hi MariaV,

you're welcome.

Do you have any further questions?

Regards

Stephan

Re: Details of contact, ending contract

MariaV — Tue, 24 Jul 2018 10:34:21 GMT

Dear Stephan,

I've recieved the cancelation confirmation. Thanks for your help.

Best,

Maria

Re: Details of contact, ending contract

Thomas — Wed, 25 Jul 2018 13:20:00 GMT

Hi Maria,

then it's all settled? Can we close the thread then?

Regards

Thomas

Re: Details of contact, ending contract

MariaV — Wed, 25 Jul 2018 13:23:27 GMT

Hi Thomas,

Yes you can close it.

Best,

Maria