Thema "Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)" in Archiv_Kabel

What should I do if the order form doesn't allow foreign number? (ENGLISH)

wintercounter — Sun, 01 Jul 2018 17:53:26 GMT

What should I do if the order form doesn't allow foreign number? Also I cannot find any number for support which I would be able to call to place my order on phone.

I'm not willing to get a German phone number, if it's not possible then I have to go somewhere else.

Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)

Grit — Mon, 02 Jul 2018 13:23:51 GMT

Hello wintercounter,

it should also be possible to enter a mobile number. What would you like to order? Are you already a customer or do you want to become one?

Regards

Grit

Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)

wintercounter — Mon, 02 Jul 2018 18:55:41 GMT

I have a Luxembourgish number. Every time I submit the form, I'm getting back an error that my area code is invalid (00352). I would like to order cable net.

Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)

Thomas — Wed, 04 Jul 2018 06:22:21 GMT

Hi wintercounter,

so you want to order Kabel Internet & Phone for an address in Germany? If the online service does not work, we can also do it here. Send me a private message with the address and what tariff you would like.

Regards

Thomas

Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)

Stephan — Fri, 06 Jul 2018 13:29:12 GMT

Hi wintercounter,

thanks for your message.

On what date would you like to be connected?

Regards

Stephan

Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)

wintercounter — Fri, 06 Jul 2018 18:49:00 GMT

ASAP 🙂 Could you read the message I've sent to Thomas? Sent my details for him a few days ago. Also I don't quite understand your question. I just supposed to get the modem by post and use it, no?

Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)

Stephan — Mon, 09 Jul 2018 11:50:58 GMT

Hi wintercounter,

asap, so shall it be.

I asked because I didn't know if you lived in the apartment or are moving there.

And yes, basically it works in such a way that you get the router from us by mail and connect it at your home.

Just one more thing about the bank account. I also need the BIC for the IBAN. Please send me these by private message.

Regards

Stephan

Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)

Stephan — Tue, 10 Jul 2018 09:45:33 GMT

Hi wintercounter,

thanks for your message.

I made the order for you. You will get the written order confirmation and the router by post.

Please leave a not here, when you got our stuff.

Regards

Stephan

Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)

Lars — Sun, 15 Jul 2018 13:15:03 GMT

Hi wintercounter,

I cancelled the contract at the wrong house number and created it at the correct address. A new box will go out the next few days. Let me hear from you, please.

Regards

Lars

Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)

wintercounter — Mon, 16 Jul 2018 12:30:30 GMT

Thank you and sorry for the inconvience.

Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)

Lars — Tue, 17 Jul 2018 12:38:36 GMT

Hi wintercounter,

the new box was shipped today. Please give me a final feedback as soon as you have received it.

Best regards

Lars

Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)

wintercounter — Mon, 23 Jul 2018 08:00:29 GMT

Hi,

Got my box last week, seems like everything's fine so far. Thanks for the effort!

Re: What should I do if the order form doesn't allow foreign number? (ENGLISH)

Thomas — Tue, 24 Jul 2018 12:39:01 GMT

Hi wintercounter,

nice to read. Do you have any questions or can we close here?

Regards

Thomas