Thema "Billing problem" in Archiv_Kabel

Billing problem

ZuLie — Mon, 16 Jul 2018 19:26:12 GMT

Hello,

I have a problem with billing, could someone please assist me? I tried already to get help via email and they forwarded me to ask help here. Problem in a nutshell: I have problems receiving the bills via mail, would like to receive them to my email. I also haven't received my activation code.

Re: Billing problem

Tina — Tue, 17 Jul 2018 09:49:49 GMT

Hello ZuLiue,

welcome to our community. Nice to see you.

I'll be glad to help you. Send me the following data in a private message:

full name

address

customer number

Write a short reply here afterwards.

Kind regards

Tina

Re: Billing problem

ZuLie — Sat, 21 Jul 2018 11:35:53 GMT

Sent a pm.

Re: Billing problem

Tina — Mon, 23 Jul 2018 17:23:08 GMT

Hello ZuLie,

I have sent you a new activation code to your email address. The invoice is stored in your customer portal. We dont send invoices by email.

Kind regards

Tina