DHL delivery problem

conita — Wed, 30 May 2018 12:50:25 GMT

Hi,

I've got a problem with my order of Kabel Deutschland. DHL failed to deliver my package box. The online tracker says: "Die Sendung lagert bis weitere Maßnahmendurch den Absender verfügt werden". It also says that they could not find my name in the postbox/doorbell. I chose to deliver it at my office, so my name wont be in the postbox, I'm not sure why they didn't try to bring it to the floor I specified.

Is it possible to setup a new delivery date and specify that the building is an office or maybe make it possible to pick it up at a package station??

Thanks!

Re: DHL delivery problem

SebastianSe — Thu, 31 May 2018 12:31:23 GMT

Hi conita,

I would like to take a look at that.

Please send me your full name, address and customer ID via a private message.

Kind regards,

Sebastian

Thema "DHL delivery problem" in Archiv_Kabel

DHL delivery problem

Re: DHL delivery problem