Thema "Change Cable Offer" in Archiv_Kabel

Change Cable Offer

riccardo1991 — Thu, 17 May 2018 13:56:26 GMT

Hello,
last year I subscribed to the "Internet & Phone 200 Cable" offer. It was written that I can change with any other offer before the end of the first year.

So the 13th of June it will be 1 year of my contract and I would like to change my offer with "Internet & Phone 100 Cable".

How can I do that?

Best regards,

Riccardo

Edit: @riccardo1991 Thread moved in to the right board

Re: Change Cable Offer

Thomas — Tue, 22 May 2018 09:11:08 GMT

Hello riccardo1991,

I'll take a look at this. Please send me your customer number, name and address in a private message. Then get in touch here again.

Regards Thomas

Betreff: Change Cable Offer

Thomas — Tue, 22 May 2018 09:14:04 GMT

Hi riccardo1991,

yes you have the possibility to change to the Internet & Phone 100 for 34,99 Euro per month. I can arrange that for you if you want.

Regards

Thomas

Betreff: Change Cable Offer

riccardo1991 — Tue, 22 May 2018 10:21:46 GMT

Yes, I would like you to arrage this.

Thanks 🙂

Betreff: Change Cable Offer

Thomas — Wed, 23 May 2018 07:54:53 GMT

Hi riccardo1991,

the changeover has been commissioned. It will take place exactly on 13.06.2018.

Regards

Thomas