Thema "Cannot connect to internet." in Archiv_Kabel

Cannot connect to internet.

najmae — Mon, 14 May 2018 09:26:08 GMT

Hi all,

Apologies but I do not speak any German (so, nobody can help me at the Vodafone hotline).
I received my router Friday. I connected it to the cable connection.
Even after a few hours. the "@" blinks very quickly and the web page of the router reports the modem with a status of "In process".
Of course, no Internet connection is present. The router has not acquired any IP address from the Network.
Could anyone help me please.
Thank you in advance

Re: Cannot connect to internet.

Manu — Thu, 17 May 2018 10:57:47 GMT

Hi najmae,

would you please send me a private message with your customer number, name and address? A technician semms to be necessary to install the internet connection.

Regards, Manu