Thema "Re: Activating Cable internet contract in the portal" in Plauderecke

Activating Cable internet contract in the portal

jairaj — Sun, 13 Jul 2025 13:56:59 GMT

I have 2 questions

1 When I try to log in to My Vodafone, portal. Nothing shows up under my order. Also my contract information is missing under My Vodafone page. How can this be fixed? I expect my contract, orders, invoice, etc., to be reflected under my account in the portal. I got the router on 12/7/25, and I got it running on the same day.

2 How do I enable Super WLAN service? How do I know it is activated/working?

I appreciate any help you can provide.

Re: Activating Cable internet contract in the portal

luv0 — Mon, 14 Jul 2025 07:26:52 GMT

Hey jairaj,

please contact the customer service via whatsapp. They can help you with all of that!

Re: Activating Cable internet contract in the portal

jairaj — Wed, 23 Jul 2025 11:53:00 GMT

I have requested the activation code on 11/7 and I was told it should be mailed within 5-7 business days. Its been more than that. Do we know when I would be able to view my contract on my vodafone ?

Betreff: Activating Cable internet contract in the portal

Kurtler — Wed, 23 Jul 2025 19:57:45 GMT

Nobody here can tell you that, as there is no longer any direct support in the forum. This is just a customer helping customer forum.

Best regards Kurt