https://forum.vodafone.de/t5/MeinVodafone-E-Mail/MeinKabel-access/m-p/2994039#M120683 <DIV style="font-family:Vodafone;font-size:13.5pt;color:#000000;"><P><SPAN>Hi Bartek1,</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>when you changed your address and reported that move, it may sometimes happen that this moving order doesn't close properly in our system. In that case a colleague has to check you customer account and fix that.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Unfortunately we can't do that here. Please use one of our other </SPAN><A href="https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/m-p/1912292#M10954" target="_blank"><SPAN style="font-weight:bold;">support channels</SPAN></A><SPAN> like e.g. Facebook or Twitter. We provide English speaking support there.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Regards</SPAN></P><P><SPAN>Stephan</SPAN></P></DIV> Wed, 21 Sep 2022 17:57:10 GMT Stephan 2022-09-21T17:57:10Z https://forum.vodafone.de/t5/MeinVodafone-E-Mail/MeinKabel-access/m-p/2993341#M120666 <P>Hi,</P><P>&nbsp;</P><P>Since I have changed my address and internet contract I can't see any details of my services in MeinKabel portal. Customer number remains the same and seems to be correct when I login. Do I need to activate something or add a new contract there to see invoices nad service details?</P><P>&nbsp;</P><P>thanks,</P><P>Bartek</P> Tue, 20 Sep 2022 16:01:21 GMT https://forum.vodafone.de/t5/MeinVodafone-E-Mail/MeinKabel-access/m-p/2993341#M120666 Bartek1 2022-09-20T16:01:21Z https://forum.vodafone.de/t5/MeinVodafone-E-Mail/MeinKabel-access/m-p/2994039#M120683 <DIV style="font-family:Vodafone;font-size:13.5pt;color:#000000;"><P><SPAN>Hi Bartek1,</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>when you changed your address and reported that move, it may sometimes happen that this moving order doesn't close properly in our system. In that case a colleague has to check you customer account and fix that.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Unfortunately we can't do that here. Please use one of our other </SPAN><A href="https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/m-p/1912292#M10954" target="_blank"><SPAN style="font-weight:bold;">support channels</SPAN></A><SPAN> like e.g. Facebook or Twitter. We provide English speaking support there.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Regards</SPAN></P><P><SPAN>Stephan</SPAN></P></DIV> Wed, 21 Sep 2022 17:57:10 GMT https://forum.vodafone.de/t5/MeinVodafone-E-Mail/MeinKabel-access/m-p/2994039#M120683 Stephan 2022-09-21T17:57:10Z