Thema "Re: Very bad mobile data and phone line signal connection." in Apple

Very bad mobile data and phone line signal connection.

joaodrumond — Thu, 12 Oct 2023 09:36:00 GMT

I currently have the plan Vodafone Red L with Smartphone (iPhone 13 mini). I live in Berlin and I experience extremely bad phone signal and mobile data connection. I almost never accessed 5G, usually 4G and most of the time EDGE. The phone signal is so bad to the point of not being able to have a regular phone call at times if I’m indoors. I am reaching out here to understand if this is a generalised problem or if there is something you could do fix the issue. The service really doesn’t live up to the standards.

Re: Very bad mobile data and phone line signal connection.

MariaK — Fri, 13 Oct 2023 09:45:58 GMT

Our customer support team can take a look at it.

To do this, we need personal information from you.

Please contact us via one of the following channels:

WhatsApp chat on 0172 1217212.

Facebook service page at vod.af/FB-Service

Twitter service page at vod.af/vfservice