Tariff

Jing292640 — Tue, 06 Jan 2026 09:13:35 GMT

Dear Vodafone team,

According to my tariff description, my contract includes: 25GB with Vodafone 4G | LTE Max and 5G network However, in actual use I am informed that I only have 4 GB of data volume available (display: "0 MB remaining of 4 GB"). This discrepancy between the advertised tariff performance (25GB) and the actually allocated data volume (4GB)
is incomprehensible to me and, in my view, represents a misleading tariff presentation. I therefore request a written clarification as to why I have only been allocated 4GB,
although my tariff is explicitly advertised as having 25GB, and demand a corresponding correction to my data volume or an adjustment of the contract in accordance with the tariff description. Please also let me know if this is a system error or an incorrect tariff assignment.

Thank you in advance.

Betreff: Tariff

andreasabaad — Tue, 06 Jan 2026 09:12:31 GMT

Du befindest dich hier in einem Kunden helfen Kunden Forum! Hier kann dir niemand helfen, oder deineFragen beantworten. Wende dich damit bitte an den Service.

Thema "Betreff: Tariff" in Mit Vertrag: Tarife & Rechnung

Tariff

Betreff: Tariff