https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/I-received-a-contract-I-didnt-agree-to/m-p/3279708#M317421 <P>I called vodafone because we had bad internet. My german is not great but i understood everything the guy said. He then offered me an extension of my contract, and I told him i actually want to talk to them cause my wife and I both need new phones so I would like an offer from him what he can do for a line and phone contract. he said he will call me back within 20 minutes, which he to this day hasnt done. Now I receive emails with new contracts which I didnt agree to at all. I would like to make sure these are not in play they need to be cancelled. there is nothing that i should be doing here, because if vodafone goes back and listen to the conversation they will know i never agreed to any kind of contract. I cannot reach anyone in english which makes this very tough but i need some assistance please</P><P>&nbsp;</P> Thu, 24 Jul 2025 05:32:32 GMT DewaldL 2025-07-24T05:32:32Z https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/I-received-a-contract-I-didnt-agree-to/m-p/3279708#M317421 <P>I called vodafone because we had bad internet. My german is not great but i understood everything the guy said. He then offered me an extension of my contract, and I told him i actually want to talk to them cause my wife and I both need new phones so I would like an offer from him what he can do for a line and phone contract. he said he will call me back within 20 minutes, which he to this day hasnt done. Now I receive emails with new contracts which I didnt agree to at all. I would like to make sure these are not in play they need to be cancelled. there is nothing that i should be doing here, because if vodafone goes back and listen to the conversation they will know i never agreed to any kind of contract. I cannot reach anyone in english which makes this very tough but i need some assistance please</P><P>&nbsp;</P> Thu, 24 Jul 2025 05:32:32 GMT https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/I-received-a-contract-I-didnt-agree-to/m-p/3279708#M317421 DewaldL 2025-07-24T05:32:32Z https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/I-received-a-contract-I-didnt-agree-to/m-p/3279731#M317423 <P>In the emails there should be a confirm button, as long as you don‘t click that nothing should happen. Calls are only recorded anonymously and for training purposes, they don‘t help you with contract problems.&nbsp;<BR />This here is a customer-to-customer forum only, neither contact to nor support by Vodafone is available here. For support in English use WhatsApp, from the bot there you repeatedly request a Kundenberater until you get forwarded to a human agent. The response will take time, it is no live chat and requests are worked on in chronological order.</P><P><A href="https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292" target="_blank">https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292</A></P> Thu, 24 Jul 2025 08:40:19 GMT https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/I-received-a-contract-I-didnt-agree-to/m-p/3279731#M317423 Peter_Co 2025-07-24T08:40:19Z