https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/Being-charged-for-connection-fee-when-website-said-it-was-free/m-p/3267978#M316317 <P>Apologies, my German is not very good yet. I recently subscribed to the XS tariff and I was expecting a 14.99 phone bill and received one for 60 euros, turns out I'm being charged the connection fee of 39.99. I can't understand the help line and TOBI's not helping, is there anyone out there that can point me in the right direction? Cheers.</P> Tue, 13 May 2025 19:56:43 GMT revelry 2025-05-13T19:56:43Z https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/Being-charged-for-connection-fee-when-website-said-it-was-free/m-p/3267978#M316317 <P>Apologies, my German is not very good yet. I recently subscribed to the XS tariff and I was expecting a 14.99 phone bill and received one for 60 euros, turns out I'm being charged the connection fee of 39.99. I can't understand the help line and TOBI's not helping, is there anyone out there that can point me in the right direction? Cheers.</P> Tue, 13 May 2025 19:56:43 GMT https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/Being-charged-for-connection-fee-when-website-said-it-was-free/m-p/3267978#M316317 revelry 2025-05-13T19:56:43Z https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/Being-charged-for-connection-fee-when-website-said-it-was-free/m-p/3268004#M316324 <P><SPAN>Du befindest dich hier in einem Kunden helfen Kunden Forum! Hier kann dir niemand helfen. Wende dich damit bitte an den&nbsp;</SPAN><A style="background-color: #ffffff; font-family: Vodafone; font-size: 18px;" href="https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954" target="_self">Service</A><SPAN>.</SPAN></P> Wed, 14 May 2025 05:01:17 GMT https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/Being-charged-for-connection-fee-when-website-said-it-was-free/m-p/3268004#M316324 andreasabaad 2025-05-14T05:01:17Z