Thema "Betreff: I can't add my mobile contract to MeinVodafone" in Mit Vertrag: Tarife & Rechnung

I can't add my mobile contract to MeinVodafone

yvha — Wed, 21 Sep 2022 15:42:43 GMT

Hi,

I can't speak German so I wasn't able to reach out to the customer service.

I have my vodafone account with my cable contract and now I'm trying to add my mobile contract to track the mobile network usage in MeinVodafone.
I was asked to enter customer password, which looks like I set in the process of signing up a contract, but unfortunately I do not remember and I've been locked for 24 hours for security reason.

Could you help me to add my mobile contract to my existing account?

EDIT: @yvha Board edited

Betreff: I can't add my mobile contract to MeinVodafone

Gr3g — Wed, 21 Sep 2022 17:12:12 GMT

You can create a new customer password using the following form:

https://www.vodafone.de/infofaxe/265.pdf
Send the completed form to written support via:

https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/m-p/1912292

Betreff: I can't add my mobile contract to MeinVodafone

oz4 — Tue, 14 May 2024 02:04:08 GMT

I wonder how difficult it is to change a password with just a phone number in the digital age without mailing anything.

Create/change a new password...
1- To receive a PIN, enter your phone number.
2- Enter the PIN in the designated textbox and hit "continue."
3- You will receive a link to change your password via email.