Thema "Betreff: contract terminated but still getting charged" in Mit Vertrag: Tarife & Rechnung

contract terminated but still getting charged

juan93 — Fri, 05 Jan 2024 17:35:32 GMT

Hi , my internet contract terminated on the 24th of november 2023, I didn't had internet after November and I already have a different internet provider since December 2023, I have sent the router back to Vodafone, erased my contract from my profile, since the contract was t4rminated, but now i gor a notification from my bank the vodafone is trying to charge me with an internet bill for december? I don't understand, I can call I don't see any email or contact form where i can write with customer service here in Germany , can you help me ?
Thanks

Betreff: contract terminated but still getting charged

Peter_Co — Fri, 05 Jan 2024 18:55:25 GMT

For support in English use the Twitter/X or Facebook contacts listed here:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292

Betreff: contract terminated but still getting charged

MasterScorpion — Fri, 05 Jan 2024 19:43:48 GMT

Are you talking about cable?

Could be the final invoice.