New Internet Cable Connection doesn’t work

Loga — Sat, 09 Dec 2023 05:45:58 GMT

Hi,

I’m new to Germany and not good enough with German yet.

I recently ordered for Cable internet for my home. Followed the instructions for the self-installation but unable to get the connection working. Power/Cable LED is keep blinking. I tried to troubleshoot with GetConnected and Connection Assistant features but it doesn’t help and I was asked to contact hotline. Since, I’m not good with German, I’m having hard time to reach out with hotline support. Looking forward for resolution here.

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Peter_Co — Sat, 09 Dec 2023 07:53:45 GMT

For support in English use the Twitter/X or Facebook contacts listed below and report that self-installation failed:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292

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New Internet Cable Connection doesn’t work

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