Vertrag

user2324 — Mon, 04 Dec 2023 07:25:36 GMT

Hi everyone, I recently saw found out by accident that I have been billed 34,99 monthly in bank account since years by Vodafone with a Kundennummer that doesn't belong to me. In the meantime, my normal contract subscription is also being billed-for which I am aware of because I see the Rechnungen. I asked the Vodafone help center to sent me that Contract and rechnungen and tell me to which number it belongs, they gave me 2 phone numbers that I have never seen and even though they said they will sent me the contract, I am still waiting.

Has this happened to anybody before?

Re: Vertrag

R4mona — Tue, 05 Dec 2023 10:45:25 GMT

Hi @user2324 ,

Thank you for your message. ❤️

That sounds really strange. Let's have a look together to see what exactly happened. However, we need a little more information from you. Please send it to us via one of the following contact channels. We will then help you to clarify your request.

Kind regards
R4mona

Thema "Re: Vertrag" in Mit Vertrag: Tarife & Rechnung

Vertrag

Re: Vertrag