Thema "Re: Invoice and Customer password" in Mit Vertrag: Tarife & Rechnung

Invoice and Customer password

abhijit5721 — Fri, 18 Aug 2023 10:15:54 GMT

I am not able to see my invoice for my mobile phone contract and hence I am not able to access any invoice.

I changed my customer password still it is saying invalid.

Re: Invoice and Customer password

Chr1ssy — Sun, 20 Aug 2023 15:41:44 GMT

Hi @abhijit5721,

sorry, that you're had to wait so long for this reply.

Did you already registrate before trying to login?

Did you tried out a different browser or are you logging in via app?

Best regards

Chr1ssy

Re: Invoice and Customer password

abhijit5721 — Sun, 20 Aug 2023 21:33:21 GMT

I have regisered and even went to vodafone store to change customer password. I already filled up form and its submitted long back. I tried with the password but it does not work

Re: Invoice and Customer password

J0hann — Mon, 21 Aug 2023 12:59:34 GMT

Hello @abhijit5721,

Please contact our customer service for help vie these Contact channels .

BR J0hann

Re: Invoice and Customer password

abhijit5721 — Mon, 21 Aug 2023 14:51:52 GMT

I have spoken with customer care but nothing helps. I would like to get my invoice from last 4 months of 2 numbers i have. It would be nice if you can send me the invoices. Its really frustrating when not able to access invoice and kept password which were never given by vodafone.