Vodafone Callya Refund Request

grimley91 — Mon, 13 Mar 2023 09:50:04 GMT

Hello,

In December 2022, I ordered a 20 Euro Callya Digital Simcard from Vodafone.

The sim card was never received by post.

In February 2023, I called Vodafone and told them it was not received.

They said they would send me a new sim card.

This sim card also was never received by post.

I just called to cancel the number/sim card. However, I was told a refund is not possible.

I wish to receive a refund to the amount of 80 euros for the months of never receiving my sim card, it was never used. Yet I was still billed 20 euros every month.

My Vodafone number was xxxxxxx - please assist.

Edit: phone number deleted / no personal data please. / Martin59

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reneromann — Mon, 13 Mar 2023 10:04:34 GMT

There won't be a refund...

Thema "Vodafone Callya Refund Request" in Mit Vertrag: Tarife & Rechnung

Vodafone Callya Refund Request

Betreff: Vodafone Callya Refund Request