Thema "Re: Overcharged for my sim card contract" in Mit Vertrag: Tarife & Rechnung

Overcharged for my sim card contract

Arjon — Sat, 10 Dec 2022 19:41:55 GMT

Dear support team,

On my second month with Vodafone and I have been overcharged.

I have a self-employed contract for an unlimited data sim card with Giga Kombi.

My customer number is *** and my bill number is ***.

Can someone have a look into this bill and let me know? I have been charged almost twice the normal price. The bill is not easy to read at all.

Thanks in advance

*** @Arjon, personal data removed! Please don't publish personal data. ***

Re: Overcharged for my sim card contract

Andre — Sun, 11 Dec 2022 18:45:27 GMT

Hey Arjon,

please get in touch with my colleagues from the customersupport.

For example via twitter/facebook.

No other user here in the community has insight in your customeraccount.
The main concept of the community is customers helping customers.

The first bill for a mobile contract is always higher , because you pay your tariff in advance.
This means that you pay atleast one month plus a few days , depending on your billing cycle

Cheers,

Andre