https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/Anyone-else-getting-robbed-by-Vodafone-with-their-illegal/m-p/2984154#M288453 <P>I entered into a contract with Vodafone, and they changed it after my 14 day grace period was over without my permission. This is illegal. They make a huge circus about me agreeing to the services and price, but then have raised the price 20€ per month, because their incompetent sales team sold me something that I was not qualified for.</P><P>&nbsp;</P><P>I know that some of my friends have had similar situations. Vodafone cannot provide them service at their new home, but they are forced to pay for services they cannot use. I am contacting my AdvoCard and my lawyer. Is there any way to make this corporation sober up and stop treating their customers like refuse?</P> Sun, 04 Sep 2022 14:12:26 GMT HCCraig 2022-09-04T14:12:26Z https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/Anyone-else-getting-robbed-by-Vodafone-with-their-illegal/m-p/2984154#M288453 <P>I entered into a contract with Vodafone, and they changed it after my 14 day grace period was over without my permission. This is illegal. They make a huge circus about me agreeing to the services and price, but then have raised the price 20€ per month, because their incompetent sales team sold me something that I was not qualified for.</P><P>&nbsp;</P><P>I know that some of my friends have had similar situations. Vodafone cannot provide them service at their new home, but they are forced to pay for services they cannot use. I am contacting my AdvoCard and my lawyer. Is there any way to make this corporation sober up and stop treating their customers like refuse?</P> Sun, 04 Sep 2022 14:12:26 GMT https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/Anyone-else-getting-robbed-by-Vodafone-with-their-illegal/m-p/2984154#M288453 HCCraig 2022-09-04T14:12:26Z https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/Anyone-else-getting-robbed-by-Vodafone-with-their-illegal/m-p/2984160#M288454 <P>If you opted for a service that you were not eligble to receive, then it's not Vodafones fault...</P> <P>And I doubt a lawyer will help you in that case - especially if the terms clearly state that you are not eglible for that offer and/or require you to hand in additional documentation within a given timeframe.</P> <P>&nbsp;</P> <P>This especially is valid for Young tariff plans - once you pass the 28th birthday, you are not eglible anymore and you will be charged an additional fee - but this is stated in the tariff plan details.</P> Sun, 04 Sep 2022 14:24:07 GMT https://forum.vodafone.de/t5/Mit-Vertrag-Tarife-Rechnung/Anyone-else-getting-robbed-by-Vodafone-with-their-illegal/m-p/2984160#M288454 reneromann 2022-09-04T14:24:07Z