Thema "Re: unable to add cellular contract to vodafone account" in Mit Vertrag: Tarife & Rechnung

unable to add cellular contract to vodafone account

messione — Fri, 17 Dec 2021 11:07:05 GMT

How do I add my cellular contract to vodafone account. I continue to get error message "something is wrong" after multiple attempts, then my phone number is locked for 24 hours due to repeated failed attempts.

Re: unable to add cellular contract to vodafone account

Jioti — Sun, 19 Dec 2021 14:27:31 GMT

Hello dear messione.

The only possibility is that your customer or subscriber password is wrong. I can check it out for you. Tell me your phone number and your customer password via PN.

Kind regards, Jioti

Re: unable to add cellular contract to vodafone account

francescasteven — Wed, 05 Jan 2022 18:26:58 GMT

Hello,

I am having the same issue!

I know my password is correct as I can log in to the MeinVodafone account fine, and I am using the KundenNummer that I was emailed... please help!

Thank you,

Francesca

Re: unable to add cellular contract to vodafone account

Gr3g — Wed, 05 Jan 2022 19:42:01 GMT

The password for your MeinVodafone-account differs from your customer password... normally.

Re: unable to add cellular contract to vodafone account

T-Jay — Thu, 06 Jan 2022 17:40:16 GMT

Hello francescasteven

please send a message with your mobile number an your customer password. We check, if it is correct.

Best regards

T-Jay