Thema "Re: From esim to normal sim" in Mit Vertrag: Tarife & Rechnung

From esim to normal sim

Oguzsun — Wed, 05 Jan 2022 10:14:31 GMT

Hi All,

Since last week I m trying to activate my normal sim but it is giving always same error. Vodafone call center has sent me a new (2nd normal sim) but with this also I have same problem. Esim can be activated, But I need to activate normal sim to use it in a older phone. The error of mein Vodafone is:

Das hat leider nicht geklappt.

Oguzhan G. (XXX)

Esim is already deleted from my phone. I need a normal sim which can be activated!!!

Please help me. Vodafone call center could not help me.

Edit: @Oguzsun Mobile number removed. Please do not post this publicly.

Edit 2: also removed the screenshot, as the mobile phone number was also included there.

Re: From esim to normal sim

T-Jay — Wed, 05 Jan 2022 16:43:20 GMT

Hello

Please send an message with your phonenumber an your customer password. We will check your customeraccount.

Greetings

T-Jay

Re: From esim to normal sim

Oguzsun — Wed, 05 Jan 2022 17:42:51 GMT

Hallo,

The Problem has been solved.

Thanks 🙏

Re: From esim to normal sim

T-Jay — Wed, 05 Jan 2022 19:10:05 GMT

Hello Oguzsun,

thanks for your return message, and great that the problem has been solved!

Best regards,

T-Jay

Re: From esim to normal sim

Torsten — Thu, 06 Jan 2022 21:25:54 GMT

Now that the matter has been resolved, I'll put a lock on it.