Thema "Re: English speaking operator?" in Mit Vertrag: Tarife & Rechnung

English speaking operator?

Eyayaw — Thu, 02 Dec 2021 12:08:15 GMT

I know there are a few threads on the matter, but I could not help but ask again.

I need your help for reaching an English-speaking assistant in Germany.

The hotline service 1212 with "Sagen English Operator" always leads to a German-speaking assistant, usually to a rude one. All I need is to speak to someone who can help me with some clarification regarding my bills and general contract matters because my bills have changed quite dramatically for reasons I do not know.

Addendum: help me terminate my contract with this horrendous company.

Thank you.

Best,

Re: English speaking operator?

Boris — Sat, 04 Dec 2021 16:16:40 GMT

Hey @Eyayaw,

i am so sorry that that itwas that complicated to seek for help.

I really would lov to help you.

Please send me your customer details and your issue with the bill and contract.

regards

Boris

Re: Subject: English speaking operator?

BerndD — Wed, 08 Dec 2021 12:36:15 GMT

Hey Eyayaw,

please do not write your personal data publicly here in the forum. Anyone can read it. I have deleted the data for your own protection.

Please send them to Boris or me by private message (PM).

Kind regards

Bernd

Re: Subject: English speaking operator?

Eyayaw — Wed, 08 Dec 2021 12:54:09 GMT

I thought I was replying in private. Thank you for your remark.