Thema "Contract ending" in Mit Vertrag: Tarife & Rechnung

Contract ending

AndrewWhyte — Wed, 27 Oct 2021 07:35:53 GMT

Hello,

Appologies for my lack of German. I signed up for a mobile phone - two year contract in late 2019 (December I think but I can't remember for sure).

Can someone please help me to ensure that this contract is cancelled at the end of its original period as I don't want it to roll over to a new fixed period automatically. I am definitely not in need of this service and do not want to be liable to pay.

Please let me know which details I need to provide you to facilitate this.

Thanks

Andrew

Re: Contract ending

HeikeF — Thu, 28 Oct 2021 10:34:05 GMT

Hi AndrewWhyte,

thank you for your message. 🙂

We are also happy to help you here in English.

Andrew, in order for us to cancel the contract, we need your notice 3 months before the 24 months are around.

But let's have a concrete look. Please send a PN with your phone number, the customer password and the link to your post here.

Best regards

Heike