Thema "Unable to reset Customer Password" in Mit Vertrag: Tarife & Rechnung

Unable to reset Customer Password

blue_ — Tue, 28 Sep 2021 14:11:39 GMT

I recently got a Vodafone Red XS contract and have forgotten my customer password. I have tried several times to upload form 265 to the help form below over the last month but I never get any indication that my password has been reset. What can I do?

The form I have been uploading to (provided by Tobi)
https://www.vodafone.de/contact/rf/contactform.jsp?deepLink=24&frage1=NEIN&selektor1Id=services&selektor2Id=email&selektor3Id=mobilfunk&icmp=tobi_general

Su — Wed, 29 Sep 2021 11:40:19 GMT

Hi blue_,

I´m so sorry it didn´t work til now.

Surely we can fix this together.

Please DM me including a pic of your InfoDok 265.

Thanks