Thema "Re: Contact in English" in Mit Vertrag: Tarife & Rechnung

Contact in English

Ssonia — Tue, 22 Jun 2021 21:05:06 GMT

Hi there,

As you guessed after seeing the subject, I don't speak German, and that makes it really hard to discuss my contract by calling Support.

I have a cable contract and a separate cellular one. I feel I'm paying too much for what I've got and I'll most likely cancel at least one of them soon. I'm hoping to be called by a team member that speaks English, to discuss the options. Could we schedule a call?

Thank you,

Sonia

Re: Contact in English

Sandra-K — Wed, 23 Jun 2021 08:44:25 GMT

Hello,

I'd like to see how I can help you.

Feel free to send me a PN with your Vodafone number, your customer password and a callback number.

Many greetings,

Sandra

Re: Contact in English

mdalle — Tue, 06 Jul 2021 19:36:35 GMT

When I was with Unity media I had accounts that allowed unlimited access to hotspots downtown as part of my contract. Now I am being told I must pay extra, how does that happen with no notice? xxxxxxxxxxxx

Edit: phone number deleted.

Re: Contact in English

R4mona — Fri, 09 Jul 2021 12:21:46 GMT

Hi mdalle,

please be so kind and open a separate thread. Otherwise your concern might be lost, and of course we don't want that. Besides, this post then unfortunately becomes too confusing.

Kind regards

R4mona