Thema "Re: English support needed - cancellation request mobile connection" in Mit Vertrag: Tarife & Rechnung

English support needed - cancellation request mobile connection

rajeev — Wed, 05 May 2021 18:49:15 GMT

Hello,

I would like to cancel my mobile connection. I have ordered the connection by mistake. Please stop deducting money from my account

Regards,
Rajeev

Re: English support needed - cancellation request mobile connection

Matthes — Thu, 06 May 2021 09:04:11 GMT

Hey rajeev,

terminate or revoke in due time? Where and when did you sign the contract?

Best regards,

Matthias
(Moderator)

Re: English support needed - cancellation request mobile connection

rajeev — Mon, 10 May 2021 11:08:01 GMT

Hello,

I would like to terminate the connection. I have ordered the connection on August 2018 from Berlin.

Re: English support needed - cancellation request mobile connection

Boris — Tue, 11 May 2021 12:17:08 GMT

Hey @rajeev,

you can cancel your mobile contract via the MeinVodafone App.

That´s the fastest way to do so.

regards

Boris

Hello, As I informed you earlier, I have not used the sim...

rajeev — Tue, 11 May 2021 17:24:11 GMT

Hello,

As I informed you earlier, I have not used the sim at all. And I have tried using mein vodafone app. But I don't the credentials to login to it. Can you please let me the alternative option I have?

Regards,
Rajeev

Re: Hello, As I informed you earlier, I have not used the sim...

Boris — Wed, 12 May 2021 11:31:45 GMT

Hey @rajeev,

please send me a PN with the customer detauls and I will have a look at your issue.

regards

Boris

Re: Hello, As I informed you earlier, I have not used the sim...

rajeev — Thu, 13 May 2021 11:11:31 GMT

Hello Boris,

Sorry I did not understand, you mean Private message?

If then can you please provide the link please?

Regards,

Rajeev

Re: Hello, As I informed you earlier, I have not used the sim...

Norman — Fri, 14 May 2021 12:24:22 GMT

Hey rajeev,

I'll take over and will help you. Just follow this link to send a private message to Boris: https://forum.vodafone.de/t5/notes/composepage/note-to-user-id/4371

Best regards

Norman

Re: Hello, As I informed you earlier, I have not used the sim...

rajeev — Fri, 14 May 2021 15:41:17 GMT

Hello,

I have send the documents in PM. Please check.

Regards,

Rajeev