Thema "Re: Cancel Gigacube" in Mit Vertrag: Tarife & Rechnung

Cancel Gigacube

Sjang — Fri, 16 Apr 2021 09:31:16 GMT

Hi, I currently have Gigacube.

However, I will move back to my country today.

I have M e l d e b e s t ä t i g u n g für Abmeldung from my address.

In this case, Where should I contact to close my contract?

Re: Cancel Gigacube

Boris — Fri, 16 Apr 2021 16:07:56 GMT

Hello @Sjang,

usually there is cancellation before the 24 month contract period is done.

We can have a look at your issue but i can´t guarantee anything.

Please leave me a PN with your customer account number and password.

And please attache your Abmeldebestätigung.

regards

Boris

Re: Cancel Gigacube

Sjang — Mon, 19 Apr 2021 11:23:14 GMT

Thank you for your reply Mr. Boris!

I got informed from one of your colleague before that my contract can be changed to the Vodafone GigaCube Flex tariff which is free of charge. (As I left Germany and have de-registration confirmation for my place of residence)

I can attach my document here but it has personal information.

So could you tell me your email address so that I can send you individually?

Thank you for your help again and looking forward to hearing from you.